This paper illustrates how to design and implement performance management systems in universities by identifying and modeling those factors impacting on academic performance through a dynamic performance management view. Particularly, combining performance management with System Dynamics modeling may allow academic decision-makers to better identify key-performance drivers for pursuing a sustainable performance improvement in universities. In the second section of the paper, a number of examples based on empirical findings from a field project aimed at designing a dynamic performance management model for the University of Palermo are discussed.
Cosenz, F. (2013). Designing Performance Management Systems in Academic Institutions: a Dynamic Performance Management View. In The firm's role in the economy: Does a growth-oriented business model exsist?. Cacucci Editore.
Designing Performance Management Systems in Academic Institutions: a Dynamic Performance Management View
COSENZ, Federico
2013-01-01
Abstract
This paper illustrates how to design and implement performance management systems in universities by identifying and modeling those factors impacting on academic performance through a dynamic performance management view. Particularly, combining performance management with System Dynamics modeling may allow academic decision-makers to better identify key-performance drivers for pursuing a sustainable performance improvement in universities. In the second section of the paper, a number of examples based on empirical findings from a field project aimed at designing a dynamic performance management model for the University of Palermo are discussed.
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