From entrepreneurs to firms: how stakeholder management shapes resilience

Firms often face adverse exogenous shocks and therefore need to cultivate resilience. While many studies acknowledge entrepreneurial resilience as a key antecedent of firm resilience, the translation of this resilience into firm-level resilience remains unclear. Drawing on an in-depth case study in the tourism industry, we emphasize the entrepreneur’s role in sustaining ongoing resource engagement to cope with exogenous shocks. Additionally, we show that stakeholder management can shape the impact of entrepreneurial resilience on firm-level resilience. Entrepreneurial resilience has the potential to evolve into firm-level resilience, as it is likely to complement other firm conditions related to stakeholder management.