The health care assistance doesn't mean only a productive work based on technology use, but is also involving the woeker's identity, feelings and emotions, towards a satisfaction of relation with customer. Neverthless, the relation between health care worker and customer can harm wich is devoted to this relation. The burn-out is a pathological condition related to work set, characterized by three dimensions: emotional worn out, absence of personality and work implementation. The authors show the results of a study performed on 100 nurses and deputy professionals of two Sicilian hospitals, where a Maslach Burn-Out Inventory (MBI) test was supplied by two nurses coordinators.
Scalici, E., Cascino, F.M., Argo, A. (2011). Work's discomfort among the nurse profession; the burn-out syndrome. In Medical biotechnologies and forensic medicine review (pp. 267-270). plumelia edizioni.
Work's discomfort among the nurse profession; the burn-out syndrome
SCALICI, Edoardo;ARGO, Antonina
2011-01-01
Abstract
The health care assistance doesn't mean only a productive work based on technology use, but is also involving the woeker's identity, feelings and emotions, towards a satisfaction of relation with customer. Neverthless, the relation between health care worker and customer can harm wich is devoted to this relation. The burn-out is a pathological condition related to work set, characterized by three dimensions: emotional worn out, absence of personality and work implementation. The authors show the results of a study performed on 100 nurses and deputy professionals of two Sicilian hospitals, where a Maslach Burn-Out Inventory (MBI) test was supplied by two nurses coordinators.
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