Pandemia e Infodemia. Informazione, conoscenza, automazione

This article aims to explore the connection between the conflicts in information policies occurring during the present pandemic situation and the potential abuse of automation technologies in the processing of information. From a historical point of view, the connection between an effective elaboration of information and the development of automation technologies has been devised by authors such as Norbert Wiener, Claude Shannon and Alan Turing, at the very beginning of the modern theory of information. This seemed to be justified by historical circumstances that are still quoted in order to discipline and “militarise” the spreading of information during the pandemic. By taking reference to authors such as Gilbert Simondon and Bernard Stiegler, on the contrary, it may be shown that automation cannot by itself guarantee the most appropriate diffusion and sharing of information during a global crisis, whereas, according to these authors, a certain margin of indetermination – freedom and concreteness – must be implemented in any automatic process to let a machine, even the most algorythmic one, work properly and rightly serve the cause of its users.