We illustrate an architecture for a conversational agent based on a modular knowledge representation. This solution provides intelligent conversational agents with a dynamic and flexible behavior. The modularity of the architecture allows a concurrent and synergic use of different techniques, making it possible to use the most adequate methodology for the management of a specific characteristic of the domain, of the dialogue, or of the user behavior. We show the implementation of a proof-of-concept prototype: a set of modules exploiting different knowledge representation techniques and capable to differently manage conversation features has been developed. Each module is automatically triggered through a component, named corpus callosum, whose task is to choose, time by time, the most adequate chatbot knowledge section to activate.
Pilato, G., Augello, A., Gaglio, S. (2011). A Modular Architecture for Adaptive ChatBots. In Fifth IEEE International Conference on Semantic Computing (ICSC) (pp.177-180) [10.1109/ICSC.2011.68].
A Modular Architecture for Adaptive ChatBots
Pilato, G;AUGELLO, Agnese;GAGLIO, Salvatore
2011-01-01
Abstract
We illustrate an architecture for a conversational agent based on a modular knowledge representation. This solution provides intelligent conversational agents with a dynamic and flexible behavior. The modularity of the architecture allows a concurrent and synergic use of different techniques, making it possible to use the most adequate methodology for the management of a specific characteristic of the domain, of the dialogue, or of the user behavior. We show the implementation of a proof-of-concept prototype: a set of modules exploiting different knowledge representation techniques and capable to differently manage conversation features has been developed. Each module is automatically triggered through a component, named corpus callosum, whose task is to choose, time by time, the most adequate chatbot knowledge section to activate.File | Dimensione | Formato | |
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