We illustrate an architecture for a conversational agent based on a modular knowledge representation. This solution provides intelligent conversational agents with a dynamic and flexible behavior. The modularity of the architecture allows a concurrent and synergic use of different techniques, making it possible to use the most adequate methodology for the management of a specific characteristic of the domain, of the dialogue, or of the user behavior. We show the implementation of a proof-of-concept prototype: a set of modules exploiting different knowledge representation techniques and capable to differently manage conversation features has been developed. Each module is automatically triggered through a component, named corpus callosum, whose task is to choose, time by time, the most adequate chatbot knowledge section to activate.

Pilato, G., Augello, A., Gaglio, S. (2011). A Modular Architecture for Adaptive ChatBots. In Fifth IEEE International Conference on Semantic Computing (ICSC) (pp.177-180) [10.1109/ICSC.2011.68].

A Modular Architecture for Adaptive ChatBots

Pilato, G;AUGELLO, Agnese;GAGLIO, Salvatore
2011-01-01

Abstract

We illustrate an architecture for a conversational agent based on a modular knowledge representation. This solution provides intelligent conversational agents with a dynamic and flexible behavior. The modularity of the architecture allows a concurrent and synergic use of different techniques, making it possible to use the most adequate methodology for the management of a specific characteristic of the domain, of the dialogue, or of the user behavior. We show the implementation of a proof-of-concept prototype: a set of modules exploiting different knowledge representation techniques and capable to differently manage conversation features has been developed. Each module is automatically triggered through a component, named corpus callosum, whose task is to choose, time by time, the most adequate chatbot knowledge section to activate.
Settore ING-INF/05 - Sistemi Di Elaborazione Delle Informazioni
Semantic Computing (ICSC), 2011 Fifth IEEE International Conference on
Palo Alto, CA
18-21 Sept. 2011
2011
4
Pilato, G., Augello, A., Gaglio, S. (2011). A Modular Architecture for Adaptive ChatBots. In Fifth IEEE International Conference on Semantic Computing (ICSC) (pp.177-180) [10.1109/ICSC.2011.68].
Proceedings (atti dei congressi)
Pilato, G; Augello, A; Gaglio, S
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/10447/74846
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