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BIVONA E (2007). Exploring Intellectual Capital Investments Policies in a Call Center through A ‘System Dynamics’ Resource Based View. In Proceedings of the 25th International Conference of the System Dynamics Society and 50th Anniversary Celebration (pp.100-125).

Exploring Intellectual Capital Investments Policies in a Call Center through A ‘System Dynamics’ Resource Based View

BIVONA, Enzo
2007-01-01
The 2007 International Conference of the System Dynamics Society
Boston, Massachusetts, USA
July 29 – August 2, 2007
2007
BIVONA E (2007). Exploring Intellectual Capital Investments Policies in a Call Center through A ‘System Dynamics’ Resource Based View. In Proceedings of the 25th International Conference of the System Dynamics Society and 50th Anniversary Celebration (pp.100-125).
Proceedings (atti dei congressi)
BIVONA E
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/10447/3668
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