La salute organizzativa nei contesti sanitari: Un’esperienza di ricerca-intervento.

ABSTRACT - From a psychosocial perspective that is intended to produce both understanding and change, especially involv-ing social actors in the construction of shared meanings, this paper illustrates the results of the first stage of an action research process focused on organizational health. The study has been carried out within an Italian hospital combining both quantitative and qualitative methods. Specifically, the data were gathered through the administration of Multidimensional Organizational Health Questionnaire (n=782) and focus group interviews whose transcripts were analyzed with the software T-Lab. The analysis of collected data has allowed us to trace the organizational health profile and to identify its areas of strength and weakness. The only real area of strength seems to be represented by the relation-ship between colleagues. Conversely, the hospital employees perceive that dimensions of stress, fatigue, organizational justice, prevention, safety, and comfort are the most critical areas. Finally, al-though critical, the remaining area explored by the questionnaire does not appear to require priority action. Besides the profile of organizational health, the contribution shows different improvement strategies. Between them, for example, training initiatives and information on psychosocial risks, structural change interventions, individual and group counseling experiences. KEYWORDS: Organi-zational Psychology, Organizational Health, Action Research, Psychosocial Approach, Multidimensional Health Organizational Questionnaire, Focus Group. RIASSUNTO - Il contributo illustra i risultati delle prime tappe di una ricerca-intervento psicosociale sulla salute organizzativa realizzata in un‟azienda ospedaliera siciliana. La prospettiva adottata ha pri-vilegiato il coinvolgimento degli attori sociali nei processi di cambiamento e la costruzione condivisa di significati. In un‟ottica di triangolazione che riconosce l‟utilità di integrare metodologie quantitative e qualitative, è stato somministrato il Multidimensional Organizational Health Questionnaire (N=782) e sono stati realizzati dei focus group i cui trascritti sono stati analizzati grazie al software T-Lab. L‟analisi dei dati ha permesso di individuare punti di forza e debolezza del profilo di salute organizza-tiva e i possibili interventi. PAROLE CHIAVE: Psicologia Delle Organizzazioni, Salute Organizzativa, Ricerca-Intervento, Approccio Psicosociale, Multidimensional Organizational Health Questionnaire, Focus Group.